SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of primetopselections.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of primetopselections.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
During a visit to my cousins, they were making pancakes for breakfast using a similar pancake dispenser that required squeezing the container to release the batter. Given my small hands, I would have had to use both hands. That's when I decided to search on Amazon and found this one. Although it cost a bit more, the convenience of squeezing the handle to dispense the batter made it worth every penny. It outperforms my old method of using a 1/4 cup and spatula every time!
This pancake dispenser works exceptionally well. It's both easy to use and easy to clean. I particularly appreciate the control it offers over the amount of batter dispensed. I would suggest thinning the batter slightly to facilitate the faster flow of the last bit.
This handy tool offers precise control over where your batter goes, similar to a cookie scoop, eliminating messy drips. For the first time ever, I managed to create twenty-four cupcakes of the exact same size. Now, I'm excited about baking six dozen mini Bundt cakes, confident that they'll all be consistent in size. I plan to give one of these to each of my daughters.
It's easy to use and clean. I love using this product when spending time with my grandkids on weekends. The previous one I had lasted for ten years before breaking.
My wife enjoys making pancakes and waffles. She opened this gift first, giving her a taste of the other two gifts she received. Needless to say, she was delighted. Happy wife, happy life!
You absolutely need this in your kitchen. Once you have it, you'll never dread making pancakes again. It's easy to use and easy to clean.