SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of primetopselections.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of primetopselections.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recently, I decided to give this car air vent perfume a try, and it's been a game changer for my driving experience. The installation was a breeze, and the sleek design adds a touch of elegance to my car's dashboard. The scents are nothing short of amazing - subtle yet distinct, creating a calming atmosphere that makes every journey more enjoyable. It's also a bonus that the scent lasts quite long, meaning fewer replacements and more value for money. Highly recommend for anyone looking to elevate their car's ambiance.
I was pleasantly surprised by this air vent perfume. The design is both sleek and understated, fitting seamlessly into my car's interior. The variety of scents provided was a delightful touch, each offering a unique and sophisticated aroma that transformed my daily commute into a more pleasant experience. What impressed me most was the longevity of each scent insert, maintaining a fresh ambiance without being overpowering. It's a rare find that marries functionality with aesthetic appeal so well.
The product earns a 5-star rating for its uniqueness among vent scent diffusers. It's popular even among people with high-end cars. The vent clips, possibly made of metal or aluminum, feel like quality and fit perfectly in my black Jaguar F Type R. I chose black to match my car, but there's also a silver option. It's ideal for those seeking a classier vent clip. Just remember to order extra scent sticks that can be used with your own fragrances or oils.
Absolutely amazing! The scents are amazing. I was really hesitant to purchase due to some of the negative reviews. I have an Alfa Romeo, and the holders that house the scent are top shelf, good quality. I will be purchasing more when the time comes. I am so happy I didn't listen to the negative remarks. Thank you for
I love my car clean and smelling good. This freshener came with a few different scents I can choose from. It also looks really sleek and goes with my Lexus interior. Best purchase yet.
Works well in my car. I was looking for something small and compact to add fragrance to my car, and this little gadget does not disappoint. The fragrance sticks lasted for thirty-plus days. Job well done.
I loved it; I'm still using a single cylinder, the smell is long-lasting, it's worth investing in this item.